Shipping & Delivery
Delivery Information
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| We are pleased to offer FREE EU-wide delivery on all orders and FREE worldwide delivery on orders over $100. Full details below. |
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Last shipping dates for delivery before 25th December 2024 |
| Germany |
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Standard Delivery |
| Express Delivery (Order before 12pm Monday - Friday Delivery Time: 1-2 Working Days
€ 9,95
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| Europe (Region 1) |
| Austria, Belgium, France, Italy, Netherlands, Portugal, Spain, Switzerland Standard Delivery 3-5 Working Days FREE |
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Express Delivery (Order before 3pm Monday - Friday) |
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Europe (Region 2)
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Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Sweden
Standard Delivery 5-7 Working Days FREE |
| Express Delivery (Order before 3pm Monday - Friday) 2-3 Working Days € 9,95 |
| Rest of World (Region 1) |
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Canada, USA, UAE
Standard Delivery 5-8 Working Days $25.00 FREE when spending over $100 |
| Express Delivery (Order before 3pm Monday - Friday) 2-3 Working Days $29,95 |
| Rest of World (Region 2) |
| Israel, Kuwait, Qatar, Saudi Arabia Standard Delivery 7-10 Working Days $25.00 or FREE when spending over $100 |
| Express Delivery (Order before 3pm Monday - Friday) 3-5 Working Days $29.95 |
| Rest of World (Region 3) |
| Australia, New Zealand Standard Delivery 10-14 Working Days $25.00 or FREE when spending over $100 |
| Express Delivery (Order before 3pm Monday - Friday) 5-7 Working Days $29,95 |
*The listed price is a shipping & handling lump sum. It is either a gross price (= incl. VAT) or a net price (= without VAT). For shipments outside of the European Union, additional taxes or charges (i.e. Customs) for your order, which are not billed by us, will be charged to you directly by the respective customs or tax authorities. Kindly note, the customer is responsible for this required amount. For additional details, please contact these authorities directly.
Delivery conditions
Orders are normally processed within 1-2 business days after placing your order. Once your order has been dispatched, you will receive an email notification containing a link that will allow you to track your parcel with DHL.
As soon as the parcel arrives in the country of destination, it will be handed over to the local post office for delivery.
Note: If shipping to the United Kingdom, please visit www.zoevacosmetics.co.uk.
Returns
If you would like to return a part of your order please be aware that return shipping costs may have to be paid. For more information on returns instructions, please see our FAQs.
Note: For returns from the United Kingdom, please visit www.zoevacosmetics.co.uk
Related articles
Does ZOEVA offer express shipping or other shipping options?
Where can I find information about my shipment?
Why is my parcel being held with the local postal service?
I have not received a shipping confirmation.
The delivery of my parcel has failed.
My parcel has been delivered, but I did not receive it yet.
My parcel is being returned to the sender.
My parcel is overdue. What can I to do?
More questions? Our Customer Care Team will be happy to help. Please visit our contact page.